A Clinic to Community Healthcare Model in need of bilingual patient center services and billing guidance to expand and succeed.
Founded in 2017, Core Health Partners (CHP), a unique care delivery model that focuses on taking their medical services to community centers, needed a trusted partner to succeed. With their innovative care system, this medical practice was needing billing guidance, process optimization and bilingual services to support their Spanish speaking patients. CHP is located in Florida, one of the states with the highest population of Latino and Hispanic residents in the US. According to the 2020 US Census, Latinos were 26.2% of the state´s population. Latinos in Florida accounted for 5.3 million (8%) of the US Latino population. Health Prime was brought onboard as a strategic partner to improve the billing process, support patients in their preferred language, advocate for patients on payment plans or billing issues and optimize processes within this growing medical practice.
